Do some research on Threat Response software. Find one particular software package to investigate. What does the software do? What are it's major features? What kind of training is required? How much does the software cost? Do not do the same software as everyone Do some research on Threat Response software. Find one particular software package to investigate. What does the software do? What are it's major features? What kind of training is required? How much does the software cost? Do not do the same software as everyone

Discussion Question 1 – CLO 2, CLO 3, CLO 4 Discuss a research design using observation for each of the following situations: • A bank wishes to collect data on the number of customer services and the frequency of customer use of these services. • A state government wishes to determine the driving public’s use of seat belts. • An overnight package delivery service wishes to observe delivery workers beginning at the moment when they stop the truck, continuing through the delivery of the package, and ending at the moment when they return to the truck. Discussion Question 1 – CLO 2, CLO 3, CLO 4 Discuss a research design using observation for each of the following situations: • A bank wishes to collect data on the number of customer services and the frequency of customer use of these services. • A state government wishes to determine the driving public’s use of seat belts. • An overnight package delivery service wishes to observe delivery workers beginning at the moment when they stop the truck, continuing through the delivery of the package, and ending at the moment when they return to the truck.

Activity 4-CLO 2, CLO 3, CLO 4 1- Present three unidimensional and three multidimensional abstract concepts. Explain why these concepts have either one or more than one dimension. 2- Provide an operational definition of the concept of service quality and develop questions that would measure service quality. 3- Define each of the following concepts, and then operationally define each one by providing correspondence rules between the definition and the scale: o Purchasing intention for an iPhone o Consumer involvement with cars o A workaholic Activity 4-CLO 2, CLO 3, CLO 4 1- Present three unidimensional and three multidimensional abstract concepts. Explain why these concepts have either one or more than one dimension. 2- Provide an operational definition of the concept of service quality and develop questions that would measure service quality. 3- Define each of the following concepts, and then operationally define each one by providing correspondence rules between the definition and the scale: o Purchasing intention for an iPhone o Consumer involvement with cars o A workaholic

Discussion Question 1 - CLO 1, CLO 6, CLO 7 Please answer the following questions in detail, provide examples whenever applicable, provide in-text citations. 1. Discuss the risks and payoffs of the following positions, accompanied by payoff graphs. Buy stock and a put option on the stock. Buy a stock. Buy a call. Buy stock and sell a call option on the stock (covered call). Buy a bond. Buy stock, buy a put, and sell a call. Sell a put (naked put). 2. What is put–call parity and why does it hold? Could you apply the parity formula to a call and put options with different exercise prices? 3. Over the coming year, Ragwort’s stock price might drop from $100 to $50 or it might rise to $200. The one-year interest rate is 10%. a. What is the delta of a one-year call option on Ragwort stock with an exercise price of $100? b. Use the replicating-portfolio method to value this call. c. In a risk-neutral world, what is the probability that Ragwort stock will rise in price? d. Use the risk-neutral method to check your valuation of the Ragwort option. e. If someone told you that in reality there is a 60% chance that Ragwort’s stock price will rise to $200, would you change your view about the value of the option? Explain. Discussion Question 1 - CLO 1, CLO 6, CLO 7 Please answer the following questions in detail, provide examples whenever applicable, provide in-text citations. 1. Discuss the risks and payoffs of the following positions, accompanied by payoff graphs. Buy stock and a put option on the stock. Buy a stock. Buy a call. Buy stock and sell a call option on the stock (covered call). Buy a bond. Buy stock, buy a put, and sell a call. Sell a put (naked put). 2. What is put–call parity and why does it hold? Could you apply the parity formula to a call and put options with different exercise prices? 3. Over the coming year, Ragwort’s stock price might drop from $100 to $50 or it might rise to $200. The one-year interest rate is 10%. a. What is the delta of a one-year call option on Ragwort stock with an exercise price of $100? b. Use the replicating-portfolio method to value this call. c. In a risk-neutral world, what is the probability that Ragwort stock will rise in price? d. Use the risk-neutral method to check your valuation of the Ragwort option. e. If someone told you that in reality there is a 60% chance that Ragwort’s stock price will rise to $200, would you change your view about the value of the option? Explain.

Activity 3 – CLO 1, CLO 3, CLO 4, CLO 5, CLO 6, CLO 7, CLO 8 You have an option to purchase all of the assets of the Overland Railroad for $2.5 billion. The option expires in nine months. You estimate Overland’s current (month 0) present value (PV) as $2.7 billion. Overland generates after-tax free cash flow (FCF) of $50 million at the end of each quarter (i.e., at the end of each three-month period). If you exercise your option at the start of the quarter, that quarter’s cash flow is paid out to you. If you do not exercise, the cash flow goes to Overland’s current owners. In each quarter, Overland’s PV either increases by 10% or decreases by 9.09%. This PV includes the quarterly FCF of $50 million. After the $50 million is paid out, PV drops by $50 million. Thus, the binomial tree for the first quarter is (figures in millions): The risk-free interest rate is 2% per quarter. a. Build a binomial tree for Overland, with one up or down change for each three-month period (three steps to cover your nine-month option). b. Suppose you can only exercise your option now, or after nine months (not at month 3 or 6). Would you exercise now? c. Suppose you can exercise now, or at month 3, 6, or 9. What is your option worth today? Should you exercise today, or wait? Please explain your answer in detail and provide in-text citations. Activity 3 – CLO 1, CLO 3, CLO 4, CLO 5, CLO 6, CLO 7, CLO 8 You have an option to purchase all of the assets of the Overland Railroad for $2.5 billion. The option expires in nine months. You estimate Overland’s current (month 0) present value (PV) as $2.7 billion. Overland generates after-tax free cash flow (FCF) of $50 million at the end of each quarter (i.e., at the end of each three-month period). If you exercise your option at the start of the quarter, that quarter’s cash flow is paid out to you. If you do not exercise, the cash flow goes to Overland’s current owners. In each quarter, Overland’s PV either increases by 10% or decreases by 9.09%. This PV includes the quarterly FCF of $50 million. After the $50 million is paid out, PV drops by $50 million. Thus, the binomial tree for the first quarter is (figures in millions): The risk-free interest rate is 2% per quarter. a. Build a binomial tree for Overland, with one up or down change for each three-month period (three steps to cover your nine-month option). b. Suppose you can only exercise your option now, or after nine months (not at month 3 or 6). Would you exercise now? c. Suppose you can exercise now, or at month 3, 6, or 9. What is your option worth today? Should you exercise today, or wait? Please explain your answer in detail and provide in-text citations.

Discussion Question 5 - CLO 1, CLO 2, CLO 5, CLO 6, CLO 8 Please answer each of the following questions in detail. Provide in-text citations and include examples whenever applicable. Is variable costing income statement applicable to service operations? If so, provide a hypothetical example of variable costing income statements in a service operation. Explain your example in detail and provide in-text citations. Explain the difference between variable costing and absorption costing income statements. Provide a hypothetical income statement in both formats in which the number of units sold is different than the number of units manufactured. Explain the contrast between the two formats. Discussion Question 5 - CLO 1, CLO 2, CLO 5, CLO 6, CLO 8 Please answer each of the following questions in detail. Provide in-text citations and include examples whenever applicable. Is variable costing income statement applicable to service operations? If so, provide a hypothetical example of variable costing income statements in a service operation. Explain your example in detail and provide in-text citations. Explain the difference between variable costing and absorption costing income statements. Provide a hypothetical income statement in both formats in which the number of units sold is different than the number of units manufactured. Explain the contrast between the two formats.

Activity 3 – CLO 1, CLO 2, CLO 5, CLO 6, CLO 8 Provide income statements in both variable costing and absorption costing formats for an initial period and its successive period in a case where all manufactured products within the two periods are sold by the end of the second period, but number of units sold in the first period is less than the number of units manufactured in this period. What is the interesting observation in comparing the two types of income statements? Explain your example in detail and provide in-text citations. Please explain your work in detail and provide in-text citations. Include the initial situation and the initial assumptions in your answer. Activity 3 – CLO 1, CLO 2, CLO 5, CLO 6, CLO 8 Provide income statements in both variable costing and absorption costing formats for an initial period and its successive period in a case where all manufactured products within the two periods are sold by the end of the second period, but number of units sold in the first period is less than the number of units manufactured in this period. What is the interesting observation in comparing the two types of income statements? Explain your example in detail and provide in-text citations. Please explain your work in detail and provide in-text citations. Include the initial situation and the initial assumptions in your answer.

Professional Assignment 1 – CLO 1, CLO 2, CLO 3 Develop and write an APA formatted 2-3 page paper which outlines a leader that you admire. Key topics from that should be covered in your paper include: ? Briefly providing the contextual background of the leader ? Describing key reasons why you admire the leader (providing specific examples of actions & behaviors that the leader used with respect to the five practices of exemplary leadership) ? Evaluating to what extent the leader had credibility, where it stemmed from, and whether there were areas for the leader to improve. ? Would the leader be as effective in another activity? For example, if the leader was a business person, would their leadership style and methods work as well (or better or worse) if they were a politician? Teacher? Head of a non-profit social change organization? Why or why not? ? Conclusion (With the textbook and at least six [6] peer-reviewed sources) Professional Assignment 1 – CLO 1, CLO 2, CLO 3 Develop and write an APA formatted 2-3 page paper which outlines a leader that you admire. Key topics from that should be covered in your paper include: ? Briefly providing the contextual background of the leader ? Describing key reasons why you admire the leader (providing specific examples of actions & behaviors that the leader used with respect to the five practices of exemplary leadership) ? Evaluating to what extent the leader had credibility, where it stemmed from, and whether there were areas for the leader to improve. ? Would the leader be as effective in another activity? For example, if the leader was a business person, would their leadership style and methods work as well (or better or worse) if they were a politician? Teacher? Head of a non-profit social change organization? Why or why not? ? Conclusion (With the textbook and at least six [6] peer-reviewed sources)

Discussion Question 1 - CLO 4, CLO 5, CLO 6 1. Explain the four types of measurement scales. 2. How is the interval scale more sophisticated than the nominal and ordinal scales? 3. Why is the ratio scale the most powerful of the four scales? 4. Briefly describe the difference between “attitude rating” scales and “attitude ranking” scales, please indicate when each is used. Describe if attitude ranking and attitude rating are mutually exclusive. 5. Why is it important to establish the “goodness” of measures and how is this done? Discussion Question 1 - CLO 4, CLO 5, CLO 6 1. Explain the four types of measurement scales. 2. How is the interval scale more sophisticated than the nominal and ordinal scales? 3. Why is the ratio scale the most powerful of the four scales? 4. Briefly describe the difference between “attitude rating” scales and “attitude ranking” scales, please indicate when each is used. Describe if attitude ranking and attitude rating are mutually exclusive. 5. Why is it important to establish the “goodness” of measures and how is this done?

Activity 3: CLO 3, CLO 7 An investigation of the effectiveness of a training program to improve customer relationships included a pre-training and a post-training customer survey. To compare the differences, they computed (post- training survey score ? pre-training survey score). Seven customers were randomly selected and completed both surveys. The results are shown in table below: Table 2 Pre and Post Training Survey Results Customer Pre-training Survey Post-training Survey 1. Calculate the mean and standard deviation of the two samples. 2. Decide on an appropriate method to test the hypothesis that on average the training has been effective. 3. Specify the null and the alternate hypotheses. 4. Calculate the sample value of the test statistic. 5. Calculate the p value. 6. Assuming a 5% level of significance, decide to reject or not to reject the null hypothesis 7. Interpret your decision. Activity 3: CLO 3, CLO 7 An investigation of the effectiveness of a training program to improve customer relationships included a pre-training and a post-training customer survey. To compare the differences, they computed (post- training survey score ? pre-training survey score). Seven customers were randomly selected and completed both surveys. The results are shown in table below: Table 2 Pre and Post Training Survey Results Customer Pre-training Survey Post-training Survey 1. Calculate the mean and standard deviation of the two samples. 2. Decide on an appropriate method to test the hypothesis that on average the training has been effective. 3. Specify the null and the alternate hypotheses. 4. Calculate the sample value of the test statistic. 5. Calculate the p value. 6. Assuming a 5% level of significance, decide to reject or not to reject the null hypothesis 7. Interpret your decision.